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Asiantuntijamme pankin kassalla.

We warmly welcome you as our customer

We will soon officially welcome you as our customer. You will find important information below about service interruptions and our customer service hours during the account transfer weekend from August 30th to September 1st.

OmaSp services are now available to you.

Instructions for Logging into Online Banking

You can log into online banking at the address omasp.fi. The process for logging into online banking has changed from the previous instructions.

If you log in with a Handelsbanken user ID:

You can log in using the first number on your key code card as the password. Follow these steps:

  1. Enter your Handelsbanken user ID.
  2. Enter the first number (01) on your key code card as the password.
  3. Confirm your login with the code received via SMS.
  4. Create a new password.

If you log in with a new OmaSp user ID:

You can log in using the first number on your key code card as the password. Follow these steps:

  1. Enter your new OmaSp user ID.
  2. Enter the first number (01) on your key code card as the password.
  3. Confirm your login with the code received via SMS.
  4. Create a new password.

Please ensure that you have the following:
- Online banking user ID 
- Security code card
- Additional SMS confirmation

You will need these credentials to access the OmaVahvistus application. 

Our customer service will be available with extended hours at 
020 764 0600 and via chat on:

Saturday, August 31st, from 8:00 AM to 8:00 PM
Sunday, September 1st, from 8:00 AM to 8:00 PM
Saturday, September 7th, from 10:00 AM to 6:00 PM
Sunday, September 8th, from 10:00 AM to 4:00 PM

We also provide assistance and advice at the following branches on Sunday, September 1st, from 10:00 AM to 3:00 PM. Welcome!

Espoo, Helsinki, Hämeenlinna, Joensuu (exceptionally from 12:00 PM to 3:00 PM), Jyväskylä, Kotka, Lahti, Lappeenranta, Mikkeli, Oulu, Riihimäki, Seinäjoki center branch, Tampere center branch and Lielahti, and Turku.

Branches and contact details


Please ensure that you have the following:
- Online banking user ID 
- Security code card
- Additional SMS confirmation

You will need these credentials to access the OmaVahvistus application. 

  • 4.7/5*

    Private customers’ satisfaction with their own contact person

    *Parasta palvelua -survey December 2023

  • 4.3/5*

    Overall rating for OmaSp's service

    *Parasta palvelua -survey December 2023

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